Practice news April 2024

Stress Awareness Month

Stress often builds little by little over time. By taking time to connect with others, be active and practise mindfulness, eventually the little becomes a lot less stress. In this way, we can aim to reduce the effects of stress.
https://www.stress.org.uk/sam2024/

Bowel Cancer Awareness Month

More than nine in ten people survive bowel cancer when it’s diagnosed at its earliest stage. Awareness of the symptoms can help you to catch it early and improve the outcome. https://www.bowelcanceruk.org.uk/support-us/bowel-cancer-awareness-month

MS Awareness Week, 22nd – 28th April

This year’s MS Awareness Week sees the launch of MS Unfiltered, which encourages people with MS to talk openly about how some of the things that feel difficult to discuss affect them.
https://www.mssociety.org.uk/get-involved/ms-awareness-week

Reception

We have four new staff members in our reception team, we ask that you please be patient should they need to put you on hold to ask advice from another more experienced staff member

Mental Health worker

We have a new mental health practitioner Lisa, she will be working five days a week here at Highfield.

Advance notice of closure

We will be closed on the 15th of May 2024 for staff training from 1pm-6.30pm.  We will re open as normal the following day.  If you need advice during this time please contact 111.

Patient feedback April 2024

“Excellent and friendly professionals at the surgery”

“Everything went well with my appointment and Debbie the nurse is very thorough and explained everything as she went along”

“No complaints.  Not waiting too long”

“On time and had a call back the same day with blood test results”

“Nurses and Dr’s are excellent”

“The doctor seemed very nice but with a strong accent and spoke so fast i could not understand him.  I am sure he is a very good doctor but needs to talk slower”

“Waiting too long for an appointment”

“Unhelpful consultant”

“Coz i was not happy”

“My appointment was cancelled”