Practice News – August 2024

Whats new?

We have now installed our new telephony system.  You will notice when you call that our calls are now recorded, you can request a call back rather than waiting when there is a queue and you can contact our prescriptions query line via the same telephone number.

 

Whats on the horizon?

Flu vaccinations will be starting in early October, you will receive an invite if you are eligible over the coming weeks

 

Addressing missed appointments

In July 2024 we had an increase in appointments that have been missed, a total of 169 were missed in total.  Below are the appointments by type

GP 49
Practice Nurse 50
Healthcare Assistant 34
Podiatrist 8
Mental Health 6
Nurse practitioner 4
Physiotherapist 13