Mission, vision and values

Our mission

At Highfield surgery, we are committed to delivering safe, compassionate, and high- quality healthcare to our community.  We strive to provide accessible, patient-centred care that promotes physical and mental wellbeing while treating every individual with dignity, kindness and respect.

Our vision

To be a trusted and forward-thinking practice that improves the health and wellbeing of our community through excellent clinical care, strong patient relationships, innovation, and continuous improvement.

Our values

Compassion

We treat every patient with empathy, kindness, understanding and respect

Patient-centred care

We listen to our patients and work in partnership with them to support informed decisions about their health

Excellence

We are committed to providing safe, effective, and high quality healthcare through continual learning and improvement.

Accessibility 

We aim to provide inclusive and accessible services that meet the diverse needs of our community.

Integrity

We act with honesty, professionalism, accountability, and fairness in everything we do.

Teamwork

We value collaboration, mutual respect, and supporting one another to deliver the best possible care

Community

We are proud to serve the people of Blackpool and are committed to improving health outcomes and reducing inequalities within our local population